Privacy policy

Last updated: August 14, 2026

This Privacy Policy describes how ADHOPPET (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from adhoppet.com (the "Site") or otherwise communicate with us.

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

A. Device Information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and how you interact with the Site.

  • Purpose of collection: To load the Site accurately for you, perform analytics on Site usage to optimize our services, and prevent fraud.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

B. Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number.

  • Purpose of collection: To provide products or services to you, process payment information, arrange for shipping, provide you with invoices/order confirmations, communicate with you, and screen orders for potential risk or fraud.

  • Source of collection: Collected directly from you.

C. Customer Support Information

  • Examples of Personal Information collected: Name, email address, WhatsApp contact info, order history, and any message content you send to us.

  • Purpose of collection: To provide customer support and improve our overall service quality.

  • Source of collection: Collected directly from you via Email, WhatsApp, or contact forms.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

  • Offering products for sale and processing payments.

  • Shipping and fulfillment of your order.

  • Keeping you updated on new products, services, and promotional offers (if consented).

  • Screening for potential risk and fraud.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Processors: We share payment details with payment processors (e.g., PayPal, Stripe, Airwallex) to securely process your transactions.

  • Logistics & Carriers: We share your shipping address and phone number with shipping carriers (e.g., DHL, FedEx, local postal services) to deliver your orders.

  • Marketing & Analytics: We may use tools like Google Analytics, Meta Pixel, or Klaviyo to help us understand how our customers use the Site and to send targeted marketing messages.

  • Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to power and improve our Site and Services (including remembering your preferences and analytics).

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

5. YOUR RIGHTS (GDPR & CCPA)

Depending on where you reside, you may have the following rights regarding your personal data:

  • Right to Access / Know: The right to request access to personal information we hold about you.

  • Right to Erasure / Delete: The right to request that we erase your personal information.

  • Right to Correction: The right to request that we correct inaccurate personal information.

  • Right to Opt-Out: The right to opt out of targeted advertising or the sale/sharing of your personal data.

To exercise any of these rights, please contact us using the contact details provided below.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email, WhatsApp, or mail using the details provided below:

  • Brand / Company Name: ADHOPPET

  • Email: hello@adhoppet.com

  • WhatsApp: +86 15851837808

  • Operating Address: Floor 4, No. 3, Longjing Road, ChunXi Town, Gao Chun District, Nanjing City, Jiangsu Province, China